Privacy Policy

The Zepeda Team ("we," "us," or "our") is a real estate team operating under Real Brokerage, LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit thezepedateam.com (the "Site") or otherwise interact with us, including through our online forms, advertising campaigns, and communications.

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information You Provide Directly

• Name, email address, phone number, and mailing address
• Property search preferences (location, price range, home type, etc.)
• Information submitted through contact forms, home valuation requests, listing inquiries, or newsletter sign-ups
• Communications you send to us via email, text, or phone

Information Collected Automatically

• IP address, browser type, device information, and operating system
• Pages visited, time spent on the Site, and referring/exit pages
• Cookies and similar tracking technologies (see Section 4)

Information from Third Parties

• Property and listing data from the Multiple Listing Service (MLS) or IDX feeds
• Information from social media platforms if you interact with our ads or pages (e.g., Meta/Facebook, Instagram)
• Publicly available real estate and public records data

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries about buying, selling, or renting property
• Provide home valuations, property alerts, and listing information
• Send marketing communications, including email and text updates (where you have consented)
• Operate and improve the Site
• Measure and optimize our advertising campaigns, including on Meta/Facebook
• Comply with legal and regulatory obligations, including those under Texas real estate law
• Communicate with you about your transaction if you become a client

3. Sharing of Information

We do not sell your personal information. We may share information with:

• Real Brokerage, LLC and affiliated brokerage staff involved in your transaction
• Service providers who help us operate the Site, manage leads, or run marketing campaigns (e.g., CRM providers, advertising platforms, email/text service providers)
• MLS organizations as required for listing and IDX display purposes
• Lenders, title companies, and other transaction partners, only as necessary to facilitate a real estate transaction and with your involvement
• Legal or regulatory authorities, if required by law, subpoena, or to protect our legal rights

4. Cookies and Tracking Technologies

The Site may use cookies, pixels, and similar technologies, including the Meta (Facebook) Pixel, to:

• Understand how visitors use the Site
• Measure the effectiveness of our advertising campaigns
• Show you relevant ads on other platforms based on your visit to our Site

You can control cookies through your browser settings. Disabling cookies may limit some features of the Site. For information on how Meta uses data collected through its pixel, please review Meta's own privacy policy.

5. Text Messages and Phone Communications

If you provide your phone number, you may receive calls or text messages from The Zepeda Team related to your real estate inquiry. Message and data rates may apply. You may opt out of text communications at any time by replying "STOP," and you may ask to be placed on our do-not-call list at any time.

6. Your Choices

• Marketing Communications: You may unsubscribe from marketing emails at any time using the unsubscribe link, or by contacting us directly.
• Cookies: You may adjust your browser settings to refuse cookies.
• Access/Correction: You may contact us to request access to, correction of, or deletion of your personal information, subject to our legal and business record-keeping obligations.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

The Site may contain links to third-party websites, including MLS/IDX listing pages, social media, and lender or vendor sites. We are not responsible for the privacy practices of those third-party sites.

9. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: